Privacy Policy

Cahya Counselling and Mindful Services website is owned by Cahya Counselling and Mindful Services, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Cahya Counselling and Mindful Services, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Cahya Counselling and Mindful Services website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Cahya Counselling and Mindful Services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Purpose of Data Collection

Your personal data is collected and processed for the following purposes:

  • To provide counselling, hypnotherapy and mindful services.

  • To manage our client relationship.

  • To comply with legal and regulatory requirements.

  • To improve our services.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Data Retention

We will retain your personal data for a period of three years from the date of your last session with Cahya Counselling and Mindful Services, in compliance with professional and legal requirements. After this period, your data will be securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes secure storage systems and restricted access to your information.

Data Sharing

We do not share your personal data with third parties unless required by law or with your explicit consent. In cases where third-party services are used (e.g., for administrative support), we ensure that they comply with GDPR requirements.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and provide an updated policy on our website.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@cahya.co.uk.